Checking-out is safe secure and clear with STRA GEMS & JEWLES. We  accepts the following online payment options:

• Secure Credit and Debit Card Payments via PayPal

• PayPal

• PAY ID (Australian Customers only)

• Bank Transfer 

Secure Credit and Debit Card Payments via PayPal

• PayPal accepts all major credit and bank/debit cards.

• PayPal is simple to set up and only requires a first name, last name, email, a form of payment, and a password.

• To utilize this option add the credit or debit card of your choice to your PayPal account.

• Once your account is set up select the PayPal option for checkout, and you will be directed your account to complete your payment via PayPal.

PayPal

• Pay directly with your PayPal funds through your account.

• PayPal can also use funds from your banking information such as checking and routing number (no card required)

• Our bank payment system accepts MasterCard and Visa.

Custom Payments - Payment Plan / Layaway Payment / Personalised Orders / Rush Orders / wholesale options are available.

• Please contact our customer support team if you would like to make split payments or if you need to customize your payment for various reasons.

• We are here to help if you have any additional questions or needs.

​STRA GEMS does not accept the following forms of payment

• Cash

• Credit Cards Over the Phone. This is to protect your personal financial information. 

• Crypto or Virtual Currencies 

​For your financial safety and security, STRA GEMS  has the following security measures

• We perform additional checks on all of our orders

• Once a transaction is received we verify that all payments accepted are from valid cards that haven't been lost or stolen.             

•  We also match shipping addresses among other steps to avoid fraudulent transactions.

• We do not collect or store any credit card, debit card, or billing information of any kind. 

Are You Ready to Check-Out? Follow this Step-by-Step Guide:

1. View Your Shopping Cart

2. Select Your Shipping Method & Click "Continue Checkout"

3. Enter Your Shipping Address & Choose Your Payment Option

4. Click "Pay Now"

5. Enter Your Billing Info & Click 'Confirm' When Prompted

How to Trouble Shoot a Declined Payment

Here are a few steps we recommend taking if you're having trouble due to declining payment:

• Confirm the digits of your credit or debit card number, expiration date, billing address, and telephone number are correct in your account.
  Note: Sometimes your billing address and phone number must align with the ones that are on your credit or debit card.
  
  

• Contact your bank.
  Note: Check to ensure your daily withdrawal or purchasing limits aren't interfering with the transaction. 
  Declined payments may be due to these types of limitations.

• After contacting your bank for clarification and or authorization, you should begin the checkout process again.

If you have additional questions or need assistance, please contact us.​

Additional Details and Information

Once your order is complete, you'll receive confirmation on-screen and by email. The on-screen confirmation will provide you with your customer account log-in details, which you can use to access your order history, as well as your shipping and tracking information.

Please Note: Payments are in US dollars, therefore when selecting a currency other than USD, the actual charge in your local currency may differ from the total shown on our website; thus, PayPal or your bank will apply their exchange rates to convert the currency to USD.

Stra Gems will only charge the total amount shown in US dollars. The amount from your shopping cart and the amount listed in the check-out confirmation is what you will pay. Your bank card, credit card, or debit card may have additional fees.

​If you're having problems with making the payment or would like to discuss other payment options, please feel free to contact us.

​Thank You.

Sincerely,

STRA GEMS support Team